How Our Expert Outsourced Administrative Support Staff Can Streamline Your Business

ICB Outsourcing enables you to hire, onboard, and manage skilled administrative professionals in the Philippines — helping you improve productivity, reduce operational costs, and focus on growing your business.

Here’s what you can expect from our administrative support outsourcing services:

  • Skilled administrative talent — Access to experienced professionals in office management, scheduling, customer service, data entry, and document preparation.

  • Fully dedicated staff — Your outsourced team member works exclusively for your business, following your specific processes, workflows, and operational requirements.

  • End-to-end recruitment — We manage the hiring process, including interviews, equipment setup, contracts, and full onboarding.

  • Ongoing support — Continuous HR, performance, and technical support to ensure your administrative staff excel in their roles.

  • Cost-effective solutions — Build a reliable administrative support team at a fraction of the local cost. We handle all employment expenses and bill you directly in AUD.

The ICB Outsourcing Advantage

Unlock Efficiency, Expertise, and Seamless Collaboration with a Trusted Outsourcing Partner.

  • No shared roles; your team member is dedicated solely to your business.

  • Focused entirely on your workflows, procedures, and requirements.

  • Aligned with your business hours and operational standards.

  • University-educated professionals with specialised expertise in your field.

  • Based in Australia for direct, responsive support.

  • Easy coordination between your team and your outsourced staff.

We can help you find the right fit, such as a:

Our professionals bring the skills and expertise you require, seamlessly fitting into your business and existing team.

Roles Available for Outsourcing

  • Executive Assistants

  • Office Managers

  • Personal Assistants

  • Data Entry Clerks

  • Scheduling Coordinators

  • Customer Service Representatives