I Count Beans Outsourcing Pty Ltd – Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website (icountbeansoutsourcing.com.au) and associated platforms (Site). In this Privacy Policy, we, us or our means I Count Beans Outsourcing Pty Ltd .

Personal Information We Collect

The types of personal information we may collect about you include:

  • your name;

  • images of you;

  • your contact details, including email address, mailing address, street address and/or telephone number;

  • your marital status and/or anniversary;

  • your age and/or date of birth;

  • your payment details;

  • demographic information, such as postcode;

  • your preferences and/or opinions;

  • information you provide to us through customer surveys;

  • details of products and services we have provided to you and/or that you have enquired about, and our response to you;

  • browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;

  • information about your access and use of our Site, including Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;

  • additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, social media platforms and/or accounts from which you permit us to collect information; and

  • any other personal information requested by us and/or provided by you or a third party.

We may collect these types of personal information directly from you or from third parties.

Collection and Use of Personal Information

We collect, hold, use and disclose personal information for purposes including to:

  • enable you to access and use our Site, applications and platforms;

  • contact and communicate with you;

  • for internal record-keeping and administrative purposes;

  • for analytics, market research and business development, including to operate and improve our Site, applications and services;

  • to run competitions and/or offer additional benefits to you;

  • for advertising and marketing, including sending you promotional information about our services and those of third parties we believe may interest you;

  • to comply with our legal obligations and resolve any disputes; and

  • to consider and process your employment application.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • third-party service providers for the purpose of enabling them to provide their services (e.g., IT providers, data storage, web-hosting, payment system operators, professional advisors;

  • our employees, contractors and/or related entities;

  • business partners and potential agents;

  • sponsors or promoters of any competition we run;

  • a purchaser or potential purchaser of our business or assets;

  • credit reporting agencies, courts, tribunals and regulatory authorities, if required;

  • law enforcement officers, regulators, or legal representatives, as required by law;

  • third parties (including sub-contractors or marketing agents) who assist us in providing services to you.

Some of these third parties may be located, or may store data, outside of Australia, including in the Philippines. By providing us with personal information, you consent to such disclosures.

Sensitive Information

Sensitive information (such as health, ethnicity, religion, political opinions, union membership, or criminal records) will only be collected with your consent or where required by law.

Your Rights and Controlling Your Personal Information

  • Choice and Consent: By providing personal information to us, you consent to us handling it in accordance with this Privacy Policy. You may choose not to provide certain information, but this may affect your use of our Site and services.

  • Access: You may request details of the personal information we hold about you. Fees may apply.

  • Correction: If you believe any information we hold is inaccurate or incomplete, please contact us and we will correct it.

  • Complaints: If you believe we have breached the Australian Privacy Principles, please contact us with full details. We will investigate and respond promptly.

  • Unsubscribe: To opt out of communications, please use the unsubscribe link provided or contact us directly.

Storage and Security

We take reasonable steps to ensure your personal information is secure and protected from misuse, loss, unauthorised access, modification or disclosure. However, no data transmission over the Internet can be guaranteed as fully secure.

Cookies and Web Beacons

We may use cookies and web beacons to collect information about your browsing behaviour for analytics, retargeting and marketing. You can disable cookies in your browser settings, but this may affect your Site experience.

Links to Other Websites

Our Site may contain links to external websites. We are not responsible for the privacy practices of those websites.

Amendments

We may update this Privacy Policy at any time by publishing the amended version on our Site. We encourage you to check periodically.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

Privacy Officer
I Count Beans Outsourcing Pty Ltd
📧 Email: admin@icountbeansoutsourcing.com.au
🌐 Website: www.icountbeansoutsourcing.com.au

Last updated: August 18, 2025