How Our Expert Outsourced Operations and Process Support Can Optimize Your Business

ICB Outsourcing provides skilled professionals to handle your operations and process support needs in the Philippines — helping you streamline workflows, improve efficiency, and reduce operational costs.

Here’s what you can expect from our operations and process support outsourcing services:

  • Process optimization expertise — Access to experienced professionals skilled in process analysis, workflow management, and operational efficiency improvements.

  • Fully dedicated staff — Your outsourced team member works exclusively for your business, aligned with your operations and process goals.

  • End-to-end recruitment — We handle the hiring process from interviews to equipment setup, contracts, and full onboarding.

  • Ongoing support — Continuous HR, performance, and technical support to ensure your operations run smoothly.

  • Cost-effective solutions — Build a skilled team at a fraction of the local cost. We cover all employee expenses and bill you directly in AUD.

The ICB Outsourcing Advantage

Unlock Efficiency, Expertise, and Seamless Collaboration with a Trusted Outsourcing Partner.

  • No shared roles; your team member is dedicated solely to your business.

  • Focused entirely on your workflows, procedures, and requirements.

  • Aligned with your business hours and operational standards.

  • University-educated professionals with specialised expertise in your field.

  • Based in Australia for direct, responsive support.

  • Easy coordination between your team and your outsourced staff.

We can help you find the right fit, such as a:

Our professionals bring the skills and expertise you require, seamlessly fitting into your business and existing team.

Roles Available for Outsourcing

  • Operations Managers

  • Process Improvement Specialists

  • Workflow Coordinators

  • Project Managers

  • Business Analysts

  • Compliance Officers